At Northlight Store, we understand that the journey of your carefully selected home decor pieces is just as important as the items themselves. Our global delivery services are designed with the same attention to detail that goes into curating our collections of lighting, rugs, and decorative accents.

Our Delivery Promise

From our warehouse to your doorstep, we handle every shipment with care, ensuring your Northlight Store purchases arrive safely and in perfect condition. Whether you’re illuminating your space with our designer lamps or adding warmth with our artisanal rugs, we’ve got your delivery covered.

Shipping Options Tailored to Your Needs

1. Standard Shipping

Perfect for when you need your items a little sooner

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Flat Rate: $12.95 USD
  • Tracking: Full online tracking included

Our standard shipping option is ideal for customers who want reliable, expedited service with premium carriers. Your items will be carefully packaged and tracked every step of the way.

2. Free Shipping

Great for budget-conscious decorators

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Minimum Order: $50 USD
  • Tracking: Basic tracking included

For orders over $50, enjoy our complimentary shipping service. While slightly slower than standard shipping, this option maintains our commitment to quality handling while saving you money to invest in more beautiful pieces for your home.

Order Processing & Delivery Timeline

We take 1-2 business days to carefully prepare your order for shipment. Once dispatched, you’ll receive a confirmation email with tracking information. Delivery times begin from the dispatch date, not the order date.

International Delivery Notes

While we ship worldwide, please note that some Asian countries and remote areas may have restricted delivery. Customers in these regions will be notified during checkout if service is unavailable.

Frequently Asked Questions

Can I track my order?

Absolutely! Both shipping methods include tracking. For standard shipping, you’ll receive detailed tracking updates. For free shipping, you’ll receive basic tracking information to monitor your package’s journey.

What if my items arrive damaged?

We take great care in packaging your items, but if anything arrives damaged, please contact our customer service at [email protected] within 48 hours of delivery with photos of the damaged items and packaging.

Do you offer expedited shipping?

Currently, we offer our standard and free shipping options to maintain affordable rates for all our customers. We’re constantly evaluating new shipping solutions to better serve you.

Our Delivery Philosophy

Just as we carefully select each lamp, rug, and decorative piece in our collections, we approach delivery with the same thoughtful consideration. We partner with reputable carriers who share our commitment to careful handling because we know these aren’t just packages – they’re the future centerpieces of your home’s story.

From our location at 1532 Fort Street, Wilton, to your front door anywhere in the world, we’re honored to be part of your home decor journey.

Note: Delivery times are estimates and may vary slightly depending on customs processing in your country. Some items may ship separately if they’re coming from different warehouse locations.